Wednesday, April 20, 2011
I just want to point out the excellent, EXCELLENT customer service I received Sunday on my ship inspection of this beautiful ship. They took us on a tour of the public spaces (no cabins) and then treated us to lunch. First, I want to point out the food was superb. More importantly towards the end, some were ordering coffee, I asked for a cappuccino, I was told that because the dining room wasn't actually open for service, that the bar wasn't open...BUT, they sent one of the servers off to bring me 1 from somewhere else on the ship...I told them not to worry about it, I understood, but they were no no, it's no problem...granted we were pressed for time so I actually had to leave before the cappuccino made it to me, but it was the thought that counted and I loved that they bent over backwards for me. If they would do it for me, I know without a doubt they would do it for my clients.